Innovation must happen throughout your entire organization not just by one department, so that everyone from product development to finance is empowered to think differently. So while we have a department dedicated to innovation at Chobani, innovation is at the core of everything we do. From R&D to the way we build our plants and cultivate our employees, our goal is to function more like a tech company than a consumer packaged-goods company in the way we think and we work.
You also must give your employees a platform to innovate and show their talents. That is the only way you can get the best out of them. You cannot hold people back from contributing, and management needs to create platforms for their people to innovate. That is how all the ideas within the organization will get into the funnel. Some ideas will fail and others will succeed. But innovation should be brave and be acknowledged.